Privacy policy

1. Data controller

The controller of your personal data is Bytedev s.r.o., the operator of the KoupitSledující.cz store (koupitsledujici.cz). You can reach us anytime at podpora@koupitsledujici.cz.

2. What data we process

We keep it to the minimum needed to deliver your order and confirm it:

• E-mail address — to send you the order confirmation and status updates.
• Public link to your profile or post — the destination for the followers, likes or views you ordered.
• Payment details — handled entirely by the payment gateway. We do not store your card number or any payment data.

We never ask for passwords to your social accounts and never request access to them. A public link is always enough.

3. Purposes and legal basis

• Order fulfilment — processing your e-mail and the public link is necessary for performance of the contract (Art. 6(1)(b) GDPR).
• Support, security and record-keeping — based on our legitimate interest in running the service and preventing abuse (Art. 6(1)(f) GDPR).
• Marketing e-mails — sent only with your consent, which you can withdraw at any time (Art. 6(1)(a) GDPR).

4. Retention period

We keep order data only as long as necessary — typically for the time required by accounting and tax rules (up to 10 years for invoicing records). The public link and delivery details are removed once they are no longer needed to handle the order or a possible complaint. Marketing consent is stored until you withdraw it.

5. Sharing with processors

We never sell your data. We share it only with carefully chosen processors who help us run the service, and only to the extent needed:

• The payment gateway that securely processes your payment.
• The e-mail provider that delivers order confirmations and notifications.

Where a processor is located outside the EU, we ensure an adequate level of protection in line with GDPR.

6. Cookies

We use essential cookies needed for the site and checkout to work. Analytics and marketing cookies run only with your consent, which you can change or withdraw anytime in your browser settings.

7. Your rights

Under the GDPR you have the right to:

• access to your personal data;
• rectification of inaccurate data;
• erasure (the right to be forgotten);
• restriction of processing and data portability;
• object to processing based on our legitimate interest, and withdraw marketing consent at any time.

To exercise any of these rights, just write to us. You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů).

8. Contact

Any questions about your data? Reach the operator Bytedev s.r.o. at podpora@koupitsledujici.cz and we'll get back to you.